Reporting to the Manager of Patient Care, Care Coordinators are responsible for assessing, planning, coordinating, implementing and reviewing patient's care needs and services provided by the Local Health Integration Network (LHIN) following Ministry of Health legislation and HNHB LHIN policies and procedures. Care Coordinators are also responsible for providing information and/or referring patients to alternative community resources.
There are two functional areas within Care Coordination: Community and Access. Within the Community Care Coordination are specialty teams to address some of the unique service needs in our service area. Access refers to the Intake Care Coordination functions performed through our hospitals, community intake and after hours Care Coordinators.
Projected start date: May 14, 2018 with 6 weeks' Full Time paid orientation to start (required).
Identification and Engagement:
Accessing Resources and Linking:
Service Implementation and Coordination:
Monitoring and Reassessment:
Other Related Tasks:
HOURS OF WORK:
Standard hours of work:Monday to Friday, 8:30 am – 4:30 pm within the main office and hospital sites.
Other available shifts: Sunday - Saturday, 10:00am – 6:00pm and 1:00pm – 9:00pm within the hospital and intake teams.
In order to maintain your employment status as a Part Time B Care Coordinator, you must provide the following availability:
(a) 44 (forty-four) weeks of the year including the month of December and either
the month July or August.
(b) Available 1 (one) weekend and 1 (one) weekend day (Saturday or Sunday or paid
holiday) per calendar month.
(c) Available six (6)- seven (7) hour shifts, four (4) - ten (10) hour shifts, or five (5)
shifts in combination per bi-weekly period including the weekends and extended
hour commitments, and of which at least one (1) shift will be a Friday. Shifts
must be applicable to the employees’ home branch.
(d) Available for at least five (5) paid holidays in each fiscal pay year, including either
Christmas Day or New Year’s Day. Christmas Day and New Year’s Day availability
will be rotated on a yearly basis.
(e) No more than fifty percent (50%) of PT B employees in a branch may make
themselves unavailable in any one month. If there is a conflict in the nonavailability
indicated by employees, the conflict will be resolved on the basis of
applying the following:
1. Alternating July and August each year and on a rotational basis for other
2. Seniority where (a) does not resolve the conflict.
(f) If a PT B employee is unavailable for a period of one week or more, the employee
must submit information to the Employer within the time frame of the vacation
request process as outlined in Article 16- Vacation.
All other availability must be submitted on the fifteenth (15th) day of the month for the following month. For July and August, Availability Templates must be submitted by June 1st. After the schedule has been posted, the PT B employee will have no obligations to availability except as scheduled.