HNHB Local Health Integration Network

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Full Time HR Coordinator - Benefits & Pension

Full Time HR Coordinator - Benefits & Pension

Competition Number 
Position Group 
Non Union
Closing Date 
Length of Term 
Hours of Work 
Monday - Friday, 8:30am - 4:30pm

More information about this job

Position Summary

Responsible for providing expert and responsive Human Resource services to HNHB LHIN employees in the areas of benefits and pension administration as well as employee leaves and retirements.  Takes the lead in one or more Human Resources programs or special projects as assigned.  Acts as the back up to the HR Coordinator, Payroll.

Core Duties - Responsibilities


  • Provides advice, assistance and facilitation to employees in the areas of benefits and pension administration as well as employee leaves and retirements
  • Works closely with the HROD and Finance Payroll Teams to ensure smooth and accurate processing of bi-weekly payroll processes
  • Receives and responds to queries related to portfolio and resolves issues where identified
  • Interprets policies and Collective Agreements related to this portfolio for managers and employees
  • Ensures that all services are performed in accordance with relevant employment and labour legislation, the Ontario Human Rights Code, the Collective Agreements and HNHB LHIN policies and procedures

Benefits & Pension

  • Conducts enrollment and set up for all eligible employees
  • Provides support and information to employees related to the HNHB LHIN benefit and pension plans
  • Makes adjustments to the HRIS, benefits and pension websites for employee terminations, transfers, and other changes
  • Provides orientation to new hires on benefits and pension eligibility and processes
  • Manages benefits and pension implications for employees on leave of absences, retirements and terminations
  • Accurately completes employee invoicing
  • Collaborates with necessary parties to support year-end MDC reconciliation
  • Conducts ongoing benefit reconciliation

Leaves and Retirements

  • Coordinates leaves for Maternity/Parental, Personal, Compassionate Care, Educational and other non-medical leaves
  • Monitors leaves including return to work processes
  • Coordinates and processes employee retirements
  • Liaises with the HR Abilities Management Specialist to follow up on Unpaid Sick Leave Benefits (including LTD leave) and HOOPP
  • Provides quarterly briefing notes outlining retirement statistics

Other Related Activities

  • Acts as the back-up and provides absence coverage to the HR Coordinator, Payroll
  • Contributes to the professional growth of the HROD team through active participation in and contribution to the achievement of departmental priorities
  • Performs other duties/responsibilities as assigned
  • Maintains accountability with appropriate manager sign-offs, etc.
  • Runs standardized reports and disseminates as necessary

Patient Safety

  • Promotes patient safety in alignment with the Vision, Mission, Values and Strategic Directions of the HNHB LHIN
  • Works within the basic principles of patient safety by doing the right thing for the right patient, using the right method at the right time
  • Adheres to HNHB LHIN’s patient safety policies and procedures



  • Post-secondary training in field (or equivalent combination of training and experience)
  • Certified Employee Benefits certification (or equivalent certification) preferred
  • CHRL designation or progress towards its achievement preferred


  • 3 to 5 years’ experience in benefits and/or pension role required
  • 3 to 5 years’ experience in Human Resources
  • Experience in a unionized environment an asset
  • Experience with an HRIS system

Skills & Abilities

  • Excellent administrative skills
  • Superior client service orientation
  • Prioritization, organization and time management skills
  • Self-motivated and initiates follow-up as required
  • Excellent verbal and written communication and interpersonal skills
  • Problem-solving and decision making skills
  • Communication in plain language (oral and written)
  • Computer literacy (intermediate to advanced level Microsoft Office; internet, E-mail, HRIS (QWF)
  • Consultation, facilitation, and negotiation skills sufficient to articulate, defend, and influence out comes
  • Advanced knowledge of MS Excel including formula creation, spreadsheet design, etc.
  • Active and engaged team contributor
  • High attention to detail
  • Responsive
  • Discreet and confidential
  • Professional
  • Demonstrated analytical abilities and judgement
  • Ability to work independently as well as in a team setting
  • Flexibility